Effective Date: January 2026
All perinatal cellular products, exosomes, and temperature-sensitive biologics (e.g., Evolutionary Biologics Restor+, Rexo) are fulfilled using validated cold-chain packaging (insulated containers with dry ice or phase-change packs). Shipments are dispatched via Priority Overnight delivery (Monday through Thursday) to ensure product stability upon arrival. Saturday deliveries must be requested explicitly.
Standard sterile consumables (Juventix PRP tubes, PRISM PRF tubes, needles, phlebotomy accessories) are shipped via standard ground or expedited commercial carriers from our operational fulfillment hubs in Colorado and Arizona.
Capital equipment (centrifuges, RF microneedling platforms, shockwave systems, laser units) is shipped with freight tracking and insurance. White-glove delivery, unpacking, and in-person installation/training can be coordinated with our clinical support team.
Clinics are required to inspect shipments immediately upon arrival. Any cold-chain discrepancies, seal tampering, or shipping damage must be reported within 24 hours of receipt to Support@RVTmed.com or (208) 871-3767.
